Learning Path

Own a practice

Opening a clinic is not one big course. It is finance, employment, leadership, marketing and compliance, learned separately and in an order that makes sense.

The map

What this destination asks of you.

Seven competencies sit between treating patients well and running the place. None of them are dentistry, which is why most dentists meet them for the first time on the day they matter.

Running a practice

Leadership

You will be the person others look to when something goes wrong. That is a skill, not a job title.

1 course available

Running a practice

Communication

Ownership multiplies the conversations you cannot avoid: fees, complaints, resignations.

2 courses available

Running a practice

Finance

Cash flow decides whether a good clinic survives its second year. Read the numbers before you sign anything.

No course yet

Running a practice

HR

Employing people brings contracts, rotas, absence and dismissal. Getting this wrong is expensive and slow.

No course yet

Running a practice

Compliance

Regulators inspect the practice, not the dentistry. Records, consent, indemnity, and being able to prove it.

No course yet

Running a practice

Marketing

Attracting the right patients honestly, and explaining treatment without overselling it.

No course yet

Running a practice

Cybersecurity

You hold medical records. The obligations when they leak are not optional and not forgiving.

No course yet

The route

The steps, in order.

Start with the people, because you already have them. The business competencies come next, in the order they will actually hit you.

  1. 01

    Lead the team you already have

    Available now

    Leadership

    Before you own anything, you will be leading. Direction, standards and the awkward middle ground between colleague and boss.

    Leading the dental team

  2. 02

    Handle the conversations that decide who stays

    Available now

    Communication

    Most people leave a practice over a conversation, not a salary. This is the one that goes before the finance.

    Calmer patient conversations

  3. 03

    Read the numbers before you sign

    Coming soon

    Finance

    Overheads, associate percentages, lab bills, surgery utilisation. Enough to judge whether a practice for sale is worth what is being asked.

  4. 04

    Become an employer

    Coming soon

    HR

    Contracts, working time, absence, performance and the correct way to end an employment. The part that produces tribunals when it is improvised.

  5. 05

    Meet the duties the practice carries

    Coming soon

    Compliance

    Record keeping, consent, indemnity, and inspection. What must exist in writing, and where it must be.

  6. 06

    Explain your work without overselling it

    Coming soon

    Marketing

    Attracting patients you can genuinely help, and describing treatment in a way that survives a complaint.

  7. 07

    Protect the records you hold

    Coming soon

    Cybersecurity

    Patient data, your obligations when it goes wrong, and the practical steps that stop it going wrong.

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